Improve business performance with loyalty

Monetha Loyalty is built to drive your customer retention. This leads to other business metrics improved too: AOV, cLTV, CAC, and more.

Trusted Shopify partner

Retention: Make customer stick with you

79% of consumers are more likely to stay with a brand that has a loyalty scheme.

Don’t ever let anyone fool you, the main reasoning behind a loyalty program is to retain customers and reduce churn.

If you give your customers reward points that they can redeem for free products or a discount on their next purchase, you also give them a reason to continue shopping with you and earn more rewards for staying loyal.

Increase sales

75% of consumers would rather choose a shop that offer rewards.

When your customer retention is increased, your sales grow too because existing customers will be making more frequent purchases. Additionally, the mere presence of a loyalty program that gives rewards may be a decisive factor for new visitors to choose your shop over competitors.

Improve Customer lifetime value

58% of consumers purchase from a shop whose loyalty program they are enrolled in at least once a month.

Customer lifetime value reflects how much money a customer brings you in total. Repeat customers grow their customer lifetime value with every purchase made. Moreover, once a customer has discovered the benefits of your loyalty program, it doesn’t just encourage repeat sales, it shortens the length of time between sales.

For more insights, check our article “How a loyalty program can affect customer lifetime value”.

Get more out of your loyalty program

Give your business a jump-start with Monetha!

Trusted Shopify partner

Increase Average order value

54% of customers spend more because of a loyalty program.

Average order value is one of a few metrics that do not necessarily grow when a loyalty program is introduced. At the same time, statistics says that customers tend to spend more when they can get more rewards or other benefits for that.

Reduce Customer acquisition costs

70% of consumers would recommend a brand that has a loyalty program they like.

When you retain more customers, you can spend less on customer acquisition efforts. That’s the obvious part, but there is more.

An attractive loyalty program can help convert “window shoppers” to buyers, improving your conversion rate and, as a result, reducing CAC (customer acquisition cost).

Boost your revenue

18% of additional revenue can be generated by a loyalty program.

Revenue is eventually the primary metric for ecommerce businesses. It is driven by all the metrics above: when they grow, revenue increases too. The exact growth will depend on many factors, like specifics of your products, but on average a loyalty program can generate about 18% of additional revenue.